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Customer Service
Toll-Free Phone
1-888-ERGOSYS
(1-888-374-6797)
International Phone
1-630-543-7686
Fax
1-866-899-5389
Office Hours
Monday - Friday
8.00 A.M to 6.00 P.M CST
Any questions before you buy?
Call us @ 1-888-ERGOSYS
or E-mail to support@ergosys.net

Shipping & Service


Shipping Information

Shipping Methods

All orders received with clear credit authorization by 12:00 noon CST will be processed from our warehouse the same day. Orders received beyond 12 noon will be processed the following business day. It takes 3 to 5 business days for standard ground shipping to arrive. Business days are Monday-Friday, excluding federal holidays within the United States.
Different shipping methods are available depending on the location to which the products will be delivered. At checkout, you will be prompted to choose a shipping method for your product(s). Shipping costs are based on the shipping method of choice, location and the weight of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order. An order containing multiple products typically receives a shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart.
You will have the option to upgrade your shipping method for faster delivery (such as Three Day Select or Second Day Air or Next Day Air service).
Different shipping methods are as follows:

Standard Ground, (5 7 business days)

Most products may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 5 - 7 full business days.

Three Day Select, (3-4 business days)

Most products may be shipped to the 48 contiguous United States via 3 day select service. For orders received by 12 noon you can expect your order to arrive in 3 business days time. For orders received beyond 12 noon you can expect your order to arrive in 4 full business days.

Second Day Air, (2-3 business days)

Most products may be shipped to the 48 contiguous United States via 2 day select service. For orders received by 12 noon you can expect your order to arrive in 2 business days time. For orders received beyond 12 noon you can expect your order to arrive in 3 full business days.

Next Day Air, (1-2 business days)

Most products may be shipped to the 48 contiguous United States via Overnight service. For orders received by 12 noon you can expect your order to arrive the following business day. For orders received beyond 12 noon you can expect your order to arrive in 2 full business days.

P.O. Boxes and Military APO / FPO Addresses

We cannot ship orders with P.O Box and APO/FPO addresses as UPS does not accept P.O. Boxes or APO/FPO addresses. For more information please call us at 1-888-374-6797

Canadian & International Shipping

We do not entertain any international orders. Please call us for assistance in this regard at 1-888-374-6797


Note 1: Shipping Information:

Order Recieved within 12.00 P.M CST of the Business
Day shall be shipped within the same day.Orders after
12.00 P.M will be shipped on the subsequent Business
Day.

Note 2: Warranty replacements for the other 7 states
mentioned below is limited only to the parts that will be
provided by the company. The shipping cost has to be
borne by the customers for all replacements or repairs.
Note 3: There will be no shipments from Nov 25, 2010 to Nov 28, 2010

HI - Hawai
AK - Alaska
VI - Virgin Islands
PR - Pueto Rico
GU - Guam
AS - American Samo
FM - Federal states of Micronesia.


We do not undertake international shipping. For any warranty issues, replacement parts/units will be shipped only within US.






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